Job role: Administrator

Location: Pontypridd

Hours: Monday–Friday 8:30am–5:30pm

Salary: £32,240

Contract: Temp–Perm

Job Overview

We are seeking an experienced and highly professional Administrator based in Pontypridd.

This is a responsible and client-facing role supporting Court-Appointed Deputies who manage the financial and personal affairs of individuals lacking mental capacity. The successful candidate will play a key role in ensuring cases are administered accurately, efficiently, and with the utmost sensitivity.

Duties

• Managing case files accurately, ensuring all documentation is correctly filed and maintained
• Completing general administrative tasks including correspondence, document preparation, and record keeping
• Handling telephone enquiries professionally and confidently, acting as a key point of contact
• Meeting with clients where required, maintaining a professional and empathetic approach
• Supporting Court-Appointed Deputies with administrative case management
• Ensuring compliance with legal and internal procedures
• Processing routine documentation and administrative tasks with accuracy and consistency
• Managing sensitive information with discretion and confidentiality
• Maintaining organised systems and ensuring deadlines are met

Experience

• Proven experience in an administrative role (essential)
• Experience within legal, compliance, finance or regulated environments is highly desirable
• Confident and professional telephone manner
• Comfortable in a client-facing environment
• Strong organisational skills with excellent attention to detail
• Ability to manage structured and process-driven workloads effectively
• Professional judgement, common sense, and a high level of personal integrity
• Ability to work independently and take ownership of responsibilities
• Strong work ethic and commitment to maintaining high standards

If you are an experienced Administrator seeking a responsible and meaningful role within a professional legal environment, please apply now.

INDCARDI