Fulfilment Operative / Customer Service Assistant

Full Time | Monday-Friday

£13.00 per hour

We are currently looking for a Fulfilment Operative to join a busy and growing team. This is a varied role combining warehouse fulfilment duties with customer service responsibilities, making it ideal for someone who enjoys both hands-on work and communicating with customers.

Key Responsibilities:

• Picking, packing, and preparing customer orders
• Processing orders through fulfilment machinery and equipment
• Ensuring orders are completed accurately and efficiently
• Monitoring and maintaining workflow within the packing area
• Speaking with customers regarding deliveries and order updates
• Assisting with delivery queries and resolving issues professionally
• Supporting goods movement and stock handling activities
• Maintaining a clean, organised, and safe working environment

What We're Looking For:

• Previous warehouse, fulfilment, packing, or customer service experience is beneficial
• Good communication skills and a professional telephone manner
• Strong attention to detail and accuracy
• Ability to work efficiently in a fast-paced environment
• Positive attitude and willingness to support the wider team
• Reliable, punctual, and hardworking

What's on Offer:

• £13.00 per hour
• Monday-Friday working pattern
• Full-time, ongoing opportunity
• Friendly team environment
• Training and development opportunities

If you're looking for a varied role that combines warehouse fulfilment with customer interaction, we'd love to hear from you. Apply today to be considered.