Telesales Representative

Full-Time | £26,728 per annum | Yate, BS37 5NS

Why Join Our Client?

✅ 22 days holiday plus bank holidays
✅ Discretionary annual bonus
✅ Company contributory pension scheme
✅ Death in service benefit (2x annual salary)
✅ Full training and development opportunities
✅ Cycle to work scheme
✅ Employee Assistance Programme
✅ Eye-care scheme
✅ Retail discounts
✅ Free on-site parking
✅ Hybrid working option available (TBC)
✅ Excellent public transport links
✅ Supportive and friendly team environment

Ready to Take Your Sales Career to the Next Level?

Our client is seeking a confident and motivated Telesales Representative to join their friendly and supportive team based in Yate. This is a fantastic opportunity to join a well-established and growing business that values excellent customer service, teamwork and professional development.

If you enjoy building relationships, speaking with customers and achieving results, this could be the perfect role for you.

The Role

Working 40 hours per week, Monday to Friday, your responsibilities will include:

• Making outbound calls to existing, lapsed and prospective customers
• Building strong customer relationships to retain and grow business
• Providing quotations and handling customer enquiries
• Updating and maintaining CRM records and marketing databases
• Recording customer feedback and reasons for lost business
• Responding to customer emails in a professional and timely manner
• Communicating market trends and customer insights internally
• Delivering outstanding customer service at every interaction
• Supporting the team with general administrative duties

What We're Looking For

To be successful in this role, you will have:

• Previous sales or telesales experience
• Excellent customer service skills
• A confident and professional telephone manner
• Strong written and verbal communication skills
• The ability to build rapport and gain customer trust
• A resilient, motivated and target-driven attitude
• Strong organisational skills and attention to detail
• Good IT skills, including CRM systems and Microsoft Office
• An understanding of data protection principles
• The ability to commute to Yate on a daily basis

Apply Today

If you're enthusiastic, customer-focused and looking to join a business that invests in its people, we'd love to hear from you. Apply now and become part of a successful team where your contribution will be valued and rewarded.